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The Dolce Mia way: Always seek direct contact with your end-user If you have a store account, then you should schedule at least once every few months a special event where you go in, set up a table with samples and product and sell directly to customers. By getting up on stage, as it [...] The Dolce Mia way: Approach each customer contact with an attitude of giving What can I do for you today? If you can express this attitude earnestly with every prospective customer, at every point of contact, you will earn a place in their hearts, and from there win their business. Heartfelt business commitments are [...] Does fear of interrupting or bothering people hold you back? (Remember lesson 1, you want to make a friend, and lesson 2, you are an admired person.) Most of us go through life hoping that something exciting will suddenly happen. This is not to say we aren’t committed to our routines, serious about our [...] Have you ever met a salesperson whom you could not take your eyes off of—of whom you just felt, wow? Such people are as compelling as twenty-four caret gold, inspiring not simply admiration but awe. They emanate sincerity, subtlety and interpersonal wisdom; beyond seeming simply accomplished, they strike you as great people too. Getting [...] Think of finding customers as making friends. Although you may not consider yourself outgoing enough to just go up and grab someone and say, Let’s be friends. Or maybe it has been a while since you needed to make the effort to do so. You can do it, and not only is it the [...] What is the single best thing you can do today to launch or jump-start your Dolce Mia business? Meet strangers, and be the leader in these new relationships from the get-go. In the line at the bank, at the gym, at the grocery, waiting to cross the street: “I want you to try this [...] What happens when you push yourself to do something you are a little bit afraid of? It may be that not only do you surprise yourself, but you get an energy boost from your success. Those Dolce Mia reps who do event sales of any kind will recognize this effect. You have the great [...] Start with What You Know or Go Back to the Last Point at Which You Were Certain One of the concepts of great value that came out of our most recent Dolce Mia Designer Sales Rep Conference Call is Start With What You Know. The idea is simple, and can also be expressed as [...] As I was approaching the Shop Demo setup of one of our sales reps, I saw that she had a fresh flower tucked behind her ear, and I had an immediate feeling of warm energy radiating from her, and it was perfectly clear to me that its center was the flower. But the source of [...] We have no territories dividing us, which is a feature of Dolce Mia and part of what makes Dolce Mia an exceptional place for a sales rep to conduct business. Removing unnecessary boundaries has created greater opportunity for us all. Greater openness makes it ever more likely that someone you meet will have seen [...] |
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